Technical Support Services

Increase availability and simplify management with integrated support for your multiproduct, multivendor hardware and software environment

In the Spotlight

Electronic Support (brochure)
IBM Maintenance and Technical Support Overview (Video)
5 Minutes with Technical Support Services – Account Advocate (video)
Key technical support considerations for smart IT infrastructures (whitepaper)
Proactive technical support: The overlooked essential in business resilience (whitepaper)

Featured Services

Software Support Services

Prevent outages, accelerate issue resolution-onsite and remote software support.

Enhanced Technical Support

Proactive approach to improving system availability and controlling costs.

Hardware Maintenance

Simplify management, cut costs and boost performance with hardware maintenance.

Featured Literature

An innovative approach to Maintenance and Technical Support (brochure)
Enhanced technical support (data sheet)
Technical Support for IBM System x and IBM BladeCenter servers
Hardware Maintenance Services – microcode support (datasheet)

Featured Videos

Enhanced Technical Support Video

Storage Solutions Video

System x Solutions Video

Contact us today if you have questions about IBM Products and Services. A representative from United Computer Group, Inc. will respond as soon as possible with answers to your questions.

Request a consultation