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United Computer Group IBM Business Partner Cleveland Ohio

What Our Clients are Saying

quotation mark Our S2K EMS financial software provided by UCG allows for the most complex input while providing sophisticated reports needed to make effective decisions. quotation marks

- Donna Phillips, CFO, Wheeling & Lake Erie Railway, Brewster, OH

quotation mark We operate 24/7/365, so ensuring our systems are always up is critical. When it was time for a complete technology refresh, we turned to UCG. The IBM i system they provided is absolutely essential because of its reliability. UCG’s VAULT400 BaaS is a secure, cloud backup and DR solution that always works. We no longer have to deal with the time and hassle of backup tapes. quotation marks

- Marc Masters, IT Director, Wheeling & Lake Erie Railway, Brewster, OH

quotation mark The level of knowledge and creative technology solutions provided by UCG for nearly 30 years is only exceeded by their exceptional customer service. They bring the ability to implement a complex multi-vendor hardware/software solution with confidence and ease. Their expertise in resolving intricate technology issues allows me to concentrate on our other strategic initiatives.

UCG's group of professionals are an extension of our MIS staff here at H-P. We would not be where we are today without UCG. quotation marks

- Robert Arnold, MIS Director, H-P Products, Louisville, Ohio

quotation mark I'd like to thank you for all your assistance whenever I've needed it. It's very refreshing to work with people who know their product! Your attention to customer service and product knowledge has helped us on numerous occasions and allowed us to maintain 100% production time. quotation marks

- James S. Dalen, Systems Analyst, Tidewater Inc., New Orleans

quotation mark VAULT400 is working great. United Computer Group worked with our IT staff to setup the system and make sure we understand how it operates. R.W. Sidley chose UCG’s VAULT400 BaaS because the company has provided dependable IT support to our organization for over two decades. We trust UCG to support and secure our business critical data. quotation marks

- Brad Buescher, Human Resource Director, R.W. Sidley, Painesville, OH

quotation mark With UCG's VAULT400, I have peace of mind knowing that our data is securely backed up every day, and that I picked the right team with the knowledge to make it happen. quotation marks

- Carl Christensen, Vice President & COO, Mid-America Door, Ponca City, OK

quotation mark The installation and setup were quick and painless. Vladimir really knows the product and process very well, which made the setup seamless. The seeding went well, and progressed more quickly than expected. We realized immediate benefits including reduced disaster recovery costs; the need to handle tapes on a daily basis has been eliminated; and we ensured our data was stored securely offsite from the servers. Additionally, if I need to restore a file, I don’t need to retrieve a tape, load it, restore the file, and then reset the drive for the next save. So that makes my life a lot easier. Thanks for an excellent replacement for tape backups! quotation marks

- Dan McCullough, Manager of Datacenter Operations, Congoleum Corporation, Mercerville, NJ

quotation mark After meeting your staff and receiving a detailed tour of your data center, I felt confident that my data will be in safe hands with UCG. From my beginning discussions with Mike Powall several months ago, I have been extremely pleased with the level of expertise, professionalism, and responsiveness by everyone I have spoken with at United Computer Group. I look forward to a long working relationship. quotation marks

- Michael Carrara, President, Hi-Tech Health, Hackettstown, NJ

quotation mark Did I ever tell you how AWESOME you guys are? I really appreciate your help. Thank you. quotation marks

- Lisa M. Laba, McKirnan Bros. Inc., Celina, OH

quotation mark In these first few weeks, VAULT400 has met our expectations at an even higher level than we could have imagined. The migration was speedy; we experienced no down time. To know that our files are in a protected environment constantly in addition to HIPAA compliancy gives us extra assurance regarding private health information. Thank you! quotation marks

- Rae L Borders, IT/IS Supervisor, Ohio AFSCME Care Plan

quotation mark AS/400 testing is complete and everything looks great. Our system upgrade was far more painless than I anticipated! Thanks, Vladimir, for all of your assistance today... you did a great job! quotation marks

- Ron Westren, Programmer, Omnova Solutions, Fairlawn, OH​

quotation mark Mike, I just wanted to let you know what an outstanding employee United Computer Group, Inc. has in Vladimir Capitanov. The VAULT400 installation on our iSeries was flawless and could not have been better. In addition to the smooth installation​,​ Vladimir promptly followed up with me on the seeding completion of all the backup jobs that were scheduled to make sure that everything is perfect for EMI Corp. I’ve been working for 30 years with IT people all over and it is refreshing to work with Vladimir. He cares and it shows. It’s that kind of detail to attention that keeps customers coming back.

EMI will need a new iSeries Server this year. Whether we purchase, offsite or cloud, I am definitely interested in doing business with United Computer Group, Inc. because of employees like Vladimir and yourself. Both of you have shown outstanding support to EMI Corp. quotation marks

- Kay Frieders​, Controller / IT Manager ​, EMI Corp., Jackson Center, OH​

quotation mark We were searching for a company that was experienced with the IBM i Series and we found UCG's VAULT400 to be the answer! Everyone at United Computer Group has demonstrated their expertise, and they are also a pleasure to work with. VAULT400 is the perfect solution for secure, off-site backup requirements. quotation marks

- Sandy Swaim, Vice President IT, Lovejoy, Inc.

quotation mark We have been using VAULT400 for about a year now and it has worked great! Their support is top notch and always very helpful whenever needed. The software is very easy to use even for someone who is not very familiar with an AS400. All around a great product and very happy to be using it! quotation marks

- Kelly Crusan, Programmer/Analyst, Reinhart Foodservice

quotation mark We have been using Vault400 for sometime now for our iSeries system. We have been very successful in completing yearly disaster recovery exercises and verifying our data is available in such an event.quotation marks

- Larry Holm, Group Leader ERP Support and Development, Teck Resources Limited

quotation mark Congratulations on 25 years! We’ve been using your services for 2 or 3 years to backup our AS/400 system, and truly appreciate its stability and reliability. Our integration was extremely smooth, and your technical staff were very knowledgeable and helpful as we struggled to understand this dinosaur & migrate it to cloud backups. We are very grateful to your company. It was very well done!

Best wishes as you move toward your half-century mark! quotation marks

- Katy Mannell, IT Dept. Lindquist LLP San Ramon, CA

quotation mark Our DR testing is now complete, and confirms that we made the right decision in choosing UCG's VAULT400 as our data backup and disaster recovery solution. You are very helpful and knowledgeable, and we appreciate itquotation marks

- Kelly Seaberg, IT Director, Virginia Property Insurance

quotation mark VAULT400 has helped us improve our efficiency in our DR testing. We went from several days doing DR restores using backup tape which was sometimes unreliable to a few hours restoring both Intel and ISeries servers using the mobile vault. We've had great success using VAULT400 for all of our backups and restores.We recommend UCG's VAULT400 very highly as a backup solution provider.quotation marks

- Wyn Bradley, Sr Programmer, Illinois FAIR Plan

quotation mark Thanks again for being a great partner! quotation marks

- Taft H. Thomas, IS Director, Mansfield Plumbing Products, LLC

quotation mark We installed the VAULT400 online backup & recovery system in November 2011. Prior to installing the VAULT400 solution, our disaster recovery program was not aligned with our operational requirements. The VAULT400 solution and UCG services are an integral part of our disaster recovery plan. UCG provided the necessary support to document our disaster recovery procedures and test a full restore of the system in a disaster recovery scenario. The VAULT400 solution provides us complete confidence in our ability to recover and be operational within 24 hours of an actual disaster and provided us significant savings versus our previous provider.quotation marks

- John Seliga, Controller, Halex Company

quotation mark I would recommend looking to UCG for your Power7 needs. I have worked with James and Mike for over 20 years and will attest to their skill and integrity in dealing with both their clients and vendors.quotation marks

- Jim Kolassa, Account Executive, ASG

quotation mark I had great success with VAULT400. I did months of research and it was clear to me the best choice was VAULT400. Implementation was smooth with great help through any bumps. They made sure the system worked as promised and went above and beyond what was expected. Thank you VAULT400!!quotation marks

- Lincoln White, Director of Information Technology, Seventh Generation

quotation mark As the Director of IT for The Bubba Gump Shrimp Co., I was looking for a backup solution as part of our Disaster Recovery plan. We had a solution for our network but it wouldn't work for our AS400. After talking with Jim Kandrac at UCG, I knew I found what I was looking for. I was ready for a long drawn out implementation of backup software, hardware, etc. but it never happened. Jim got me in touch with their developer and within 30 minutes they were logged into my iSeries setting up the backup criteria. This was the easiest implementation I had ever experienced and would highly recommend VAULT400 to anyone looking for a great solution and vendor. quotation marks

 - Michael Prager, Director, Business Development at imagistic

quotation mark “I was particularly concerned with finding a company that truly supported all platforms and had real knowledge when it came to IBM AS400/iSeries/PowerSystems in addition to Windows networks. Vault 400 proved to be a great choice for us. We were very concerned about trusting our data to anyone else but management and IT could not be happier with the ease and reliability and the product support afforded to us by Vault 400.quotation marks

- Tina Pascento, Database Administrator at Condon & Forsyth LLP

quotation mark We have been a client of VAULT400 for over five years. They have allowed our internal IT staff to sleep at night. VAULT400 provides safe and secure off-site backup for our IBM Power7 (AS/400, iSeries) data as well as windows. They have exceeded our expectations at every level and they clearly are experts when it comes to the IBM AS/400. Multiple data centers, hardware disaster recovery options, superb technology and nice people to boot. Thumbs up! quotation marks

 – Thomas Davidson, Managing Director at Rippe & Kingston Systems, Inc.

quotation mark Going through an upgrade of our ERP in our TEST environment inadvertently upgraded tables in the PROD environment as well. What a relief to know that I had a good backup with you guys. Restore couldn’t have been easier. Needless to say, a very hectic day and I don’t have the words to express how happy I am to know my backups are good and I can get to them so easily. quotation marks

  - Jim Steil, VP of Information Technology, Quality Liquid Feeds, Inc.

quotation mark We did a couple of file restores today from last night’s backup and they worked like a charm. It’s amazing how fast the restores worked. We are loving the VAULT400 system! quotation marks

– Steve Horne, Manager Information Systems, Perfect Equipment Inc.

quotation mark UCG has been a valued business partner to First Communications since the mid 90’s. From capacity and resource planning, to providing assistance with leasing versus purchase options, the UCG team has consistently exceeded our expectations. UCG addresses our needs immediately and provides timely solutions. Our IBM system runs mission critical programs and First Communications truly values UCG’s expertise. quotation marks

  - Mike Leedy, VP First Communications

quotation mark The team at UCG does an excellent job and provides outstanding service.  Both sales and technical personnel are very knowledgeable, go the extra mile and are always putting on educational webinars/seminars to keep us up to date on the latest technology. They really take care of the customer. quotation marks

  - Mike Illes, IT Manager Schwebel Baking Co.

quotation mark UCG has been our IBM Business Partner for over 20 years. They recently provided a very attractive ROI to consolidate 15 remote iSeries machines that were in operation for almost 15 years onto a single IBM Power7 Server. UCG has always listened to our business issues and focused on providing the overall best solution to our short and long term requirements.quotation marks

- Charles Macuga, Vice President, Blossom Investment Group, Inc.

quotation mark Selecting UCG to provide our IBM Power System along with VAI's S2K Enterprise solution was an outstanding choice. From technical support and disaster recovery, to generating new ideas and resources for growth, UCG is a trusted business partner. This is a critical component for any progressive company. quotation marks

– Gina Parry, Controller, Berk Enterprises, Inc.

quotation mark Since our purchase of the VAI S2K Enterprise software package from UCG, we have added several warehouses and grown significantly. This system has allowed us the ability to better manage our business on an IBM Power Systems platform, which is ideal for growth. quotation marks

- Keith Price, VP of Information Services, Seneca Medical, Inc.