The level of knowledge and creative technology solutions provided by UCG for nearly 30 years is only exceeded by their exceptional customer service. They bring the ability to implement a complex multi-vendor hardware/software solution with confidence and ease. Their expertise in resolving intricate technology issues allows me to concentrate on our other strategic initiatives.
UCG's group of professionals are an extension of our MIS staff here at H-P. We would not be where we are today without UCG.
- Robert Arnold, MIS Director, H-P Products, Louisville, Ohio
I'd like to thank you for all your assistance whenever I've needed it. It's very refreshing to work with people who know their product! Your attention to customer service and product knowledge has helped us on numerous occasions and allowed us to maintain 100% production time.
- James S. Dalen, Systems Analyst, Tidewater Inc., New Orleans
VAULT400 is working great. United Computer Group worked with our IT staff to setup the system and make sure we understand how it operates. R.W. Sidley chose UCG’s VAULT400 BaaS because the company has provided dependable IT support to our organization for over two decades. We trust UCG to support and secure our business critical data.
- Brad Buescher, Human Resource Director, R.W. Sidley, Painesville, OH
With UCG's VAULT400, I have peace of mind knowing that our data is securely backed up every day, and that I picked the right team with the knowledge to make it happen.
- Carl Christensen, Vice President & COO, Mid-America Door, Ponca City, OK
The installation and setup were quick and painless. Vladimir really knows the product and process very well, which made the setup seamless. The seeding went well, and progressed more quickly than expected. We realized immediate benefits including reduced disaster recovery costs; the need to handle tapes on a daily basis has been eliminated; and we ensured our data was stored securely offsite from the servers. Additionally, if I need to restore a file, I don’t need to retrieve a tape, load it, restore the file, and then reset the drive for the next save. So that makes my life a lot easier. Thanks for an excellent replacement for tape backups!
- Dan McCullough, Manager of Datacenter Operations, Congoleum Corporation, Mercerville, NJ
After meeting your staff and receiving a detailed tour of your data center, I felt confident that my data will be in safe hands with UCG. From my beginning discussions with Mike Powall several months ago, I have been extremely pleased with the level of expertise, professionalism, and responsiveness by everyone I have spoken with at United Computer Group. I look forward to a long working relationship.
- Michael Carrara, President, Hi-Tech Health, Hackettstown, NJ
Did I ever tell you how AWESOME you guys are? I really appreciate your help. Thank you.
- Lisa M. Laba, McKirnan Bros. Inc., Celina, OH
In these first few weeks, VAULT400 has met our expectations at an even higher level than we could have imagined. The migration was speedy; we experienced no down time. To know that our files are in a protected environment constantly in addition to HIPAA compliancy gives us extra assurance regarding private health information. Thank you!
- Rae L Borders, IT/IS Supervisor, Ohio AFSCME Care Plan
AS/400 testing is complete and everything looks great. Our system upgrade was far more painless than I anticipated! Thanks, Vladimir, for all of your assistance today... you did a great job!
- Ron Westren, Programmer, Omnova Solutions, Fairlawn, OH
Mike, I just wanted to let you know what an outstanding employee United Computer Group, Inc. has in Vladimir Capitanov. The VAULT400 installation on our iSeries was flawless and could not have been better. In addition to the smooth installation, Vladimir promptly followed up with me on the seeding completion of all the backup jobs that were scheduled to make sure that everything is perfect for EMI Corp. I’ve been working for 30 years with IT people all over and it is refreshing to work with Vladimir. He cares and it shows. It’s that kind of detail to attention that keeps customers coming back.
EMI will need a new iSeries Server this year. Whether we purchase, offsite or cloud, I am definitely interested in doing business with United Computer Group, Inc. because of employees like Vladimir and yourself. Both of you have shown outstanding support to EMI Corp.
- Kay Frieders, Controller / IT Manager , EMI Corp., Jackson Center, OH
We were searching for a company that was experienced with the IBM i Series and we found UCG's VAULT400 to be the answer! Everyone at United Computer Group has demonstrated their expertise, and they are also a pleasure to work with. VAULT400 is the perfect solution for secure, off-site backup requirements.
- Sandy Swaim, Vice President IT, Lovejoy, Inc.
We have been using VAULT400 for about a year now and it has worked great! Their support is top notch and always very helpful whenever needed. The software is very easy to use even for someone who is not very familiar with an AS400. All around a great product and very happy to be using it!
- Kelly Crusan, Programmer/Analyst, Reinhart Foodservice
We have been using Vault400 for sometime now for our iSeries system. We have been very successful in completing yearly disaster recovery exercises and verifying our data is available in such an event.
- Larry Holm, Group Leader ERP Support and Development, Teck Resources Limited
Congratulations on 25 years! We’ve been using your services for 2 or 3 years to backup our AS/400 system, and truly appreciate its stability and reliability. Our integration was extremely smooth, and your technical staff were very knowledgeable and helpful as we struggled to understand this dinosaur & migrate it to cloud backups. We are very grateful to your company. It was very well done!
Best wishes as you move toward your half-century mark!
- Katy Mannell, IT Dept. Lindquist LLP San Ramon, CA
Our DR testing is now complete, and confirms that we made the right decision in choosing UCG's VAULT400 as our data backup and disaster recovery solution. You are very helpful and knowledgeable, and we appreciate it
- Kelly Seaberg, IT Director, Virginia Property Insurance
VAULT400 has helped us improve our efficiency in our DR testing. We went from several days doing DR restores using backup tape which was sometimes unreliable to a few hours restoring both Intel and ISeries servers using the mobile vault. We've had great success using VAULT400 for all of our backups and restores.We recommend UCG's VAULT400 very highly as a backup solution provider.
- Wyn Bradley, Sr Programmer, Illinois FAIR Plan
Thanks again for being a great partner!
- Taft H. Thomas, IS Director, Mansfield Plumbing Products, LLC
We installed the VAULT400 online backup & recovery system in November 2011. Prior to installing the VAULT400 solution, our disaster recovery program was not aligned with our operational requirements. The VAULT400 solution and UCG services are an integral part of our disaster recovery plan. UCG provided the necessary support to document our disaster recovery procedures and test a full restore of the system in a disaster recovery scenario. The VAULT400 solution provides us complete confidence in our ability to recover and be operational within 24 hours of an actual disaster and provided us significant savings versus our previous provider.
- John Seliga, Controller, Halex Company
I would recommend looking to UCG for your Power7 needs. I have worked with James and Mike for over 20 years and will attest to their skill and integrity in dealing with both their clients and vendors.
- Jim Kolassa, Account Executive, ASG
I had great success with VAULT400. I did months of research and it was clear to me the best choice was VAULT400. Implementation was smooth with great help through any bumps. They made sure the system worked as promised and went above and beyond what was expected. Thank you VAULT400!!
- Lincoln White, Director of Information Technology, Seventh Generation
As the Director of IT for The Bubba Gump Shrimp Co., I was looking for a backup solution as part of our Disaster Recovery plan. We had a solution for our network but it wouldn't work for our AS400. After talking with Jim Kandrac at UCG, I knew I found what I was looking for. I was ready for a long drawn out implementation of backup software, hardware, etc. but it never happened. Jim got me in touch with their developer and within 30 minutes they were logged into my iSeries setting up the backup criteria. This was the easiest implementation I had ever experienced and would highly recommend VAULT400 to anyone looking for a great solution and vendor.
- Michael Prager, Director, Business Development at imagistic
“I was particularly concerned with finding a company that truly supported all platforms and had real knowledge when it came to IBM AS400/iSeries/PowerSystems in addition to Windows networks. Vault 400 proved to be a great choice for us. We were very concerned about trusting our data to anyone else but management and IT could not be happier with the ease and reliability and the product support afforded to us by Vault 400.
- Tina Pascento, Database Administrator at Condon & Forsyth LLP
We have been a client of VAULT400 for over five years. They have allowed our internal IT staff to sleep at night. VAULT400 provides safe and secure off-site backup for our IBM Power7 (AS/400, iSeries) data as well as windows. They have exceeded our expectations at every level and they clearly are experts when it comes to the IBM AS/400. Multiple data centers, hardware disaster recovery options, superb technology and nice people to boot. Thumbs up!
– Thomas Davidson, Managing Director at Rippe & Kingston Systems, Inc.
Going through an upgrade of our ERP in our TEST environment inadvertently upgraded tables in the PROD environment as well. What a relief to know that I had a good backup with you guys. Restore couldn’t have been easier. Needless to say, a very hectic day and I don’t have the words to express how happy I am to know my backups are good and I can get to them so easily.
- Jim Steil, VP of Information Technology, Quality Liquid Feeds, Inc.
We did a couple of file restores today from last night’s backup and they worked like a charm. It’s amazing how fast the restores worked. We are loving the VAULT400 system!
– Steve Horne, Manager Information Systems, Perfect Equipment Inc.
UCG has been a valued business partner to First Communications since the mid 90’s. From capacity and resource planning, to providing assistance with leasing versus purchase options, the UCG team has consistently exceeded our expectations. UCG addresses our needs immediately and provides timely solutions. Our IBM system runs mission critical programs and First Communications truly values UCG’s expertise.
- Mike Leedy, VP First Communications
The team at UCG does an excellent job and provides outstanding service. Both sales and technical personnel are very knowledgeable, go the extra mile and are always putting on educational webinars/seminars to keep us up to date on the latest technology. They really take care of the customer.
- Mike Illes, IT Manager Schwebel Baking Co.
UCG has been our IBM Business Partner for over 20 years. They recently provided a very attractive ROI to consolidate 15 remote iSeries machines that were in operation for almost 15 years onto a single IBM Power7 Server. UCG has always listened to our business issues and focused on providing the overall best solution to our short and long term requirements.
- Charles Macuga, Vice President, Blossom Investment Group, Inc.
Selecting UCG to provide our IBM Power System along with VAI's S2K Enterprise solution was an outstanding choice. From technical support and disaster recovery, to generating new ideas and resources for growth, UCG is a trusted business partner. This is a critical component for any progressive company.
– Gina Parry, Controller, Berk Enterprises, Inc.
Since our purchase of the VAI S2K Enterprise software package from UCG, we have added several warehouses and grown significantly. This system has allowed us the ability to better manage our business on an IBM Power Systems platform, which is ideal for growth.
- Keith Price, VP of Information Services, Seneca Medical, Inc.